Who we are

The London and District Distress Centre was established in 1968 by the Council of Churches of the Inner City of London. There was concern about the disturbing number of suicides within the area and the lack of immediate resources in the City of London. With the assistance of lay volunteers, professionals, and the Council of Churches, a non-profit volunteer organization was founded. These volunteers were trained to respond to the needs of those in distress by means of short-term telephone crisis intervention

The London and District Distress Centre is a community-based agency that provides individuals in need with short-term empathetic listening and confidential telephone support, operated 24 hours a day by highly trained and caring volunteers. We are here to listen. Our highly trained and dedicated base of volunteers provide telephone support, resources and problem solving skills, 7 days a week, 375 days a year.

We are a member agency of the United Way of London and Middlesex and apprecaite their financial and partnership supports.

Who can call?

Anyone can call the Distress Line at anytime, it is free! We are open 24 hours a day, 365 days a year. The Distress Line is confidential and non- judgemental. We are here to listen and provide telephone support, resources and problem solving skills.

Situations Experienced by our Caller:

  • Depression
  • Marital or Family Problems
  • Sexual, Physical or Emotional Abuse
  • Grief
  • Loneliness, isolation
  • School or Work Problems
  • Financial Difficulties
  • Addictions
  • Physical and Mental Health issues
  • Suicidal
  • Concerns about Others in your Life

Suicide Intervention

Dealing with thoughts of suicide, or supporting someone who may be, can be extremely overwhelming and frightening. Sometimes life can hand you things that would be difficult for anyone to manage, but it is encouraging to know that already you’re reaching out for help! Suicide can seem like the only solution when tomorrow is more than you can handle. Hopeless? Desperate?

CALL US BEFORE YOU ACT - (519) 667-6711. We'll listen and support your needs.

Our Commitment

  • The Distress Line is a free 24 hour telephone support line.
  • The service is confidential and non judgemental.
  • We accept that calls are made at the caller's initiative.
  • We respond to callers with non-judgemental, empathetic listening and understanding.
  • We refer callers to other service providers and resources, when appropriate.

To request more information about our services, or to comment on our Web site click here.